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A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing revenue and human resources. No dates are noted for earlier editions. Annotation copyrighted by Book News, Inc., Portland, OR

A comprehensive and practical approach to designing for the growingsenior market As people live longer, stay healthier, and enjoy more disposableincome, their use of hospitality services is increasingdramatically. Hospitality Design for the Graying Generation helpsyou cater to this expanding market by providing criticalinformation on designing facilities which are sensitive to theneeds of the over-65 population. With the important principlesexplained in this book, designing for the senior consumer can becreative, cost-effective, and benefit all consumers withoutsacrificing style. This indispensable guide includes: * A Universal Design approach that can be applied to bothcommercial and residential projects, going beyond compliance withADA guidelines * A wide range of hospitality design, including restaurants, hotelguest rooms, lobbies, and lounges * Design principles beautifully illustrated with concise, detaileddrawings * Extensive coverage of the specific physical needs and psychologyof seniors, including physical strength, hearing, sight, colorpreferences, and other areas * A quick-reference checklist of "senior-friendly" designfeatures When the interior design needs of the over-65 market are met, allpotential users gain, regardless of age or ability. This accessiblebook is an invaluable resource for designers, operators, and otherprofessionals throughout the hospitality industry. With millions of baby boomers rapidly approaching retirement age,the over-65 age group is the fastest-growing segment of thepopulation. As they become healthier, live longer, and have moredisposable income, their use of hospitality services, such ashotels and restaurants, will increase dramatically. Whether you area designer or a hospitality professional, Hospitality Design forthe Graying Generation helps you plan for this growing market byproviding you with critical information for designing facilitiesthat accommodate the needs of all generations. Clearly written and generously illustrated, Hospitality Design forthe Graying Generation shows you how to address the specificphysical and psychological needs of seniors, with detailed chapterson mobility, hearing, vision, color preferences, and otherimportant areas. Going beyond ADA guidelines, Alfred Baucom'sUniversal Design approach enables you to integrate senior-friendlydesign principles into a wide range of specific environments --fromlobbies, common areas, and public restrooms to restaurants,lounges, and hotel guest rooms. In meeting the needs of the over-65 market, Hospitality Design forthe Graying Generation ensures that all potential users, regardlessof age or ability, will be well accommodated.

The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants * Clubs * Time-share * Conventions As well as a functional one: * Accounting & finance * Marketing * Human resources * Information technology * Facilities management Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field, or more focussed information which looks closely at specific topics and issues within the hospitality industry today. Section Editors: Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University, UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada, Las Vegas, USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida, USA Patti Shock - EVENT MANAGEMENT University of Nevada, Las Vegas, USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida, USA David Stipanuk - FACILITIES MANAGEMENT Cornell University, USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University, Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University, UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey, UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University, USA Stowe Shoemaker - MARKETING University of Houston, USA Linda Shea - MARKETING University of Massachusetts, USA Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University, USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University, Israel

This collection includes the three Team Guardian adventures: Sweet Mercy, Safe Haven and Shining Hope. When a probability bomb exploded in the heartland of the US, thousands died. Others were gifted with strange powers. Ten years later the world has become a different place. Not everyone with powers is a law-abiding citizen. Team Guardian polices the miscreants. In Sweet Mercy, Rachel Connolly — a Reverse Empath — and Franklin Luke Delano (Fluke) — a Probability Talent — meet in the course of capturing a would-be bomber, they have little time to explore their powerful connection before they must draw a mad Puppet Master into the open. In Safe Haven, Beth Talbot’s psychometry Talent is a curse as well as a blessing, making Time, for her, less a smoothly-flowing river than a storm-tossed ocean. She sees David Connolly as a rock of stability in that maelstrom, with his Talent for neutralizing other Talents like hers. But how can she even try to turn his attention her way when everyone on Team Guardian needs him, especially with a mad Talent out to take control of the entire world’s computing - and banking - systems. In Shining Hope, maybe Tom could have called on another Illusionist to help in the hunt, but Sophia Alvarez is the best, and she’s been on his mind since the last mission they worked together. Tom takes on the authority and responsibilities of leading the Team – in time to join the FBI in tracking down a rogue Talent behind a string of killings they believe the work of a vigilante Talent bent on destroying sexual predators.

Now that Connor Cohen is dead, Silas Cohen is free to live the life he wants. But there are still two men in the way. When Enzo Juarez tries to make a new deal with Fiona, her good intentions get the best of her and she unexpectedly puts Silas in danger. Can Alex’s connections save them this time? All bets are off when it’s every man for themselves in this series’ finale.

"Hubby, be a bit more gentle ... ...""Be good, it's almost done. Endure it a bit more!"Watching a certain CEO carefully bandage her wound, Ran Bingyi pursed her lips and was speechless!Four years ago, in a conspiracy, she had been sent to his bed, and at the same time had been designed out of the family property and lost her right to inherit it.Four years later, he shut her up in her room. "Son called me daddy, and you still pretend you don't know me?"Everyone said that Young Master Lan was unreachable and became a servant in the blink of an eye. He even had two small tails on his back."Daddy, there's a media outcry about Mommy, Little Three!""Buy that website!""Daddy, someone sent flowers to Mommy, chasing Mommy!""Buy his company!""Daddy, when are you going to ask Mommy to give us a sister?""Tonight!"

Wei Qing had a very special job. Sending couts to all the deities of the six realms, and even snatching red packets from WeChat! From then on, Wei Qing's life became very enchanting. Di, you have a courier from the God of Fortune, please pay attention to check.

Turning a passion for sports into an exciting career in sports retail has never been easier with this expansive guide. Whether they want to work one-on-one with customers in a sporting goods store or handle ticket sales, every career seeker will find guidance through this volume's real-world advice, firsthand accounts from others in the business, and a roundup of important next steps. This guide gives readers all the tools they need to begin building the career of their dreams in sports retail.

1973. After leaving the Metropolitan Police Training Academy, 22 year-old Jane Tennison is placed on a probationary exercise in Hackney, London where criminality thrives. At first she struggles to deal with the shocking situations she faces, receiving no help or sympathy from her superiors. Jane feels out of her depth in this male-dominated, chauvinistic environment. Then she is given her first murder case . . .

Dr. Gyl's Guide to a Successful Hearing Care Practice is a must-have resource for private practice owners in hearing healthcare. Author Gyl Kasewurm, AuD, known in the audiology field as "Dr. Gyl", has owned and operated a practice for thirty-five years, generating ten times the annual revenue of a typical practice, despite being in a town of only 12,000 people. Readers will benefit from her unique expertise and insight whether they are just starting a new practice or current practice owners looking to implement new strategies to take their business to the next level. While most private practice owners spend their time working in their businesses, Dr. Gyl highlights the importance of working on their businesses. The book is full of simple and hands-on tips for a more productive and profitable business. The book covers starting a practice, monitoring the health of the business, innovative marketing strategies, patient retention efforts, financials, Dr. Gyl's personal "Tips for Success", and more!